Channel Glaze

I would like to pass on our sincere thanks and appreciation of your company’s fast and efficient repair of my narrow-boat’s 20 year old double glazed window. The repaired window is now re-fitted and all within a week of its removal. It is really reassuring to know that there are still companies out there such as Channelglaze who really do care for their customers.

A belated message to thank you all for the excellent service while providing our new boat windows. We are at present sat here in a howling gale and pouring rain, completely snug and dry and couldn't be happier. We are still trying to get used to getting up in the mornings and not having to wipe condensation from the glass, the windows are all you promised.

We had our windows supplied, for our boat builder to fit in 1996, and wouldn’t have hesitation in recommending Channelglaze windows to fellow boaters, boat builders and others. The glass was coated with a treatment that allowed rain to run off without marking or smearing, and we would confirm that it has worked effectively for the past thirteen years. Therefore we would be very pleased to allow interested customers to view our windows by arrangement with [your team] at Channelglaze.

Nice to know there are some companies that know what 'customer service' means. That is why we chose Channelglaze at Crick. The other window companies answer to any questions was 'take a leaflet'. Your people answered all questions politely and helpfully. They were interested in our potential order without pressure selling. Pleasure to do business with.

Just to thank you very much for sending a replacement window rubber for our boat. It is now installed and fits perfectly. As mentioned previously, we are very pleased with our windows (barge type, with cream powder colour, supplied in 2001), and they have been much admired by other boaters.

I felt I must write to you about my windows you manufactured for me over 8 years ago. They have been a great success, far beyond my expectations. Even after more than 8 years of the gruelling use of a "Liveaboard" boat, the windows are in almost showroom condition today... It has been solely due to the high standard of materials, workmanship and the personal pride of every single operative in your factory, during the manufacture all those years ago. I am so glad, that after seeing other manufacturers, I decided that you were my choice of company. I was looking for a well-made window, with lasting qualities... Your staff were interested in giving me exactly what I wanted, and after visiting [your factory] a couple of times, you gave me the confidence to place my order with you. A big, big, BIG, Thank You! For your personal service and outstanding window design and manufacture.

I’d like to say the biggest thank you for our windows, they were so easy to fit and look better than we had ever imagined... I wrote a sign and put it in the window, telling everyone who read it how good you were.... we are back where we belong and its all thanks to people like you... without you we would have given up and for that we thank you from the bottom of our hearts. We will never forget you and your kindness.

Many thanks, excellent service, very impressed and I would highly recommend.

The pictures don’t do them justice… They improve the looks of a boat and not to mention the dreaded condensation! I am really pleased with them, well worth the money. Thank you for your service and we both wish yourselves and the company's future success.

You will recall our order for 11 large windows at the end of last year. I am pleased to say that they look great, we have completed the installation of the frames and will be inserting the trims this week.

The canal cruising season is here again and our boat “Muskrat” looks very smart with the new windows your people installed so quickly on a short winter day last December. It’s wonderful to have no leaks anymore and the cabin is noticeably warmer on chilly evenings. The boat looks years younger and has been much admired. We certainly recommend your windows to all the boaters we meet. Best wishes and thanks

I just wanted to say thank you and your team for a wonderful job you completed on my N/B "Callisto" earlier this month. The windows are of high quality and the fitting has been first class. The result has truly transformed my boat and will beneficial for my future comfort when I am 'on tour' of the UK canal network.

We are delighted with our new windows and are currently attempting to persuade another boat owner on our mooring to purchase from you.

Please convey on my thanks to [your fitting team] for doing such a good job of fitting the windows in NAIAD.

Have just returned after 3 weeks out on “Jenanme” – not a drip from the hatches! Many, many thanks for all your efforts.

I just had to thank you for such amazing service. We will certainly ensure that the efforts you team have gone to, will be announced to the canal boating fraternity via our website and hopefully the guys at Saltisford.

We thought it was about time to write to you to thank you for your excellent service in providing us with the windows for our boat. The double glazing works exceptionally well in reducing condensation and noise reduction (we moor under the flight paths for East Midlands Airport!). Once again thank you for your service and hospitality you showed on our visit to the factory.

All our double units are now fitted. Thank you again for all your help and encouragement. It was an absolute pleasure to meet you all and we look forward to a warm and cosy winter later in the year. But before then we have some serious cruising to do.